Hello there! Access the equipment and important information to help keep monitoring of your back ground check.

Hello there! Access the equipment and important information to help keep monitoring of your back ground check.

Prospect Login

Log on to finish, review or check the status of your back ground check.

Dispute My History Check Always

You may file a dispute if you believe there are inaccurate or incomplete results on your report. Please offer just as much information possible so we might deal with this just as feasible for you.


How do you request a duplicate of my check that is background report?

You might contact our Client Services group at 800.216.8024, or deliver a message to customer_service@accurate.com. Please consist of your name that is full and search reference ID, if available.

How do you request a file disclosure that is full?

Please note, Accurate Background does not keep a database from where customer reports (criminal background checks) are prepared. Rather, all needs for the back ground check are conducted just with explicit written permission by the customer and generally are unique customer reports for every single demand. You could request a copy of the many information we maintain in our file us a request in writing, along with a current picture I.D. Such as about you by sending:

  • Present Valid Driver’s License
  • Active Valid State Identification Card
  • Current Valid Passport


It is possible to deliver your request in just one of the methods that are following

  • Fax your request to (855)-785-4434 (make sure to add your demand, photo ID, and contact information)
  • Email your request to: customer_service@accurate.com (make sure to add your demand, picture I.D., and email address)
  • Mail your request to:

Accurate Background, LLC

7515 Irvine Center Drive

Irvine, CA 92618

(make sure to add your demand, picture I.D., and email address)

Just how long does it simply simply take to operate a history check?

Enough time differs according to what exactly is really being carried out in your back ground check. Enough time may vary depending on also what’s included into the back ground check request plus the responsiveness associated with the supply of the information and knowledge being requested. Take note, breaks and weekends try not to count towards processing time.

Which are the reasons a history check could be delayed?

We make every effort to avoid unneeded delays in doing your background check report. There are specific circumstances where info is delayed for reasons beyond our control, such as for example:

  • Normal catastrophes leading to court closures and/or energy outages, or
  • Unforeseen court clerk delays

At any true point, you can examine the status of an purchase. If almost everything is incomplete, you should check the cause for the wait by accessing your on line account. A few of the good reasons behind a delay include:

  • Other Information Required (in other terms. Release Required, Verification of SSN, etc. )
  • Holidays
  • Weekends
  • Court Closures as a result of weather that is severe, holidays, etc.

Just how do I dispute information available on my back ground check?

You have got a few approaches to dispute info on your check that is background report

E-mail: By emailing your request to disputes@accurate.com

On line: You may enter your dispute on our internet site right right right here

Mobile: By calling Accurate Background at 800.216.8024

Fax: By faxing a dispute page to 855.785.4434

Mail: By mailing your dispute page to: Accurate Background Dispute Department 7515 Irvine Center Drive Irvine, CA 92618

Please supply the information that is following your dispute. Don’t consist of myself recognizable information, aside from complete name, verification quantity, along with your contact phone number, if delivering via e-mail.

  • Name
  • Verification or ID quantity
  • Social Protection Quantity
  • Daytime contact telephone number
  • Current Email Address
  • Give you the item that is specific your report that is wrong or incomplete
  • Any more information you have the ability to offer might help us expedite the reinvestigation, it is perhaps not a necessity to start a dispute. This can include, it is not restricted to:
    • Content of your motorist photo or license ID (please expand and make certain content is obvious and legible)
    • Papers to aid your dispute (if available)

You might be eligible to get a duplicate of the history report and Accurate Background has also trained customer support representatives who are able to work with you if you’d like support distinguishing the precise information that you would like to dispute.

Just just How safe is my information?

Accurate Background has policies, procedures and operations set up to guarantee the safety of one’s information. We use the level that is highest of encryption readily available for information security and all sorts of myself recognizable info is masked internally as well as externally whenever supplied into the business whom requested the back ground check up on you.

What’s the status of my back ground check?

If you should be the main topic of a back ground check by Accurate Background, you may possibly log on to MyPortal whenever you want to check on the status of one’s history check. You may want to e mail us whenever you want. For a status update if you are the subject of a background check by AccurateNow, please contact us.

Did we pass my back ground check?

Hiring decisions are designed because of the business you will be deciding on prior to applicable rules. We advice calling the business you placed on employment that is regarding contracting decisions.

So what does a back ground check include?

What exactly is incorporated into a history check is dependent upon the requestor of the background check report (the entity whom asked for your background check). The back ground check order can sometimes include some of the solutions provided by Accurate Background, such as for example work and training verification, criminal background search, and/or driving record.

Why did a company run a background check into me personally?

A business might have performed a background check on you as you have actually submitted work application or demand to focus for the business, or perhaps you will work for the kids. We suggest reaching off to the business whom ordered the background check to realize why the back ground check had been done.